Mobilization Manager

Description

Our client is the premier furnishing and design service provider for agents, investors, property developers, and other residential property providers across the United Kingdom. They are looking for an enthusiastic and self-motivated Mobilisation Manager to join the team. The ideal candidate has a good understanding of building, managing, and progressing a prospecting pipeline. You should be able to secure new meetings, liaise with the customer service team to quote their customers, manage negotiations that arise, and secure orders.

This is a remote position open to those living anywhere in South Africa.

Duties & Responsibilities

  • Develop and manage a robust pipeline of prospective clients within the residential property sector
  • Identify and pursue new business opportunities through research, networking, and outreach
  • Initiate and secure meetings with potential clients to understand their needs and present tailored solutions
  • Build and maintain strong relationships with existing and new clients, acting as a primary point of contact
  • Conduct virtual demos to showcase our procurement and asset management tool, highlighting its features and benefits
  • Tailor presentations to address specific client requirements and demonstrate value propositions
  • Collaborate with the customer service team to prepare and deliver accurate quotes to clients
  • Manage negotiations to secure orders, ensuring alignment with client expectations and company capabilities
  • Oversee the mobilisation of large-scale furnishing projects, ensuring timely delivery and installation
  • Coordinate with internal teams to ensure smooth execution of projects from initiation to completion
  • Maintain detailed records of client interactions, transactions, and feedback
  • Provide ongoing support and solutions to clients, addressing any issues or concerns promptly
  • Generate regular reports on account activities, sales performance, and client feedback
  • Analyze data to identify trends, opportunities for improvement, and areas for growth
  • Develop and implement strategies to achieve sales targets and business objectives
  • Adapt and refine approaches based on market conditions, client feedback, and performance metrics
  • Work closely with other members of the residential team to share insights, strategies, and best practices
  • Participate in team meetings, contributing to collective goals and initiatives
  • Stay updated on industry trends, competitive landscape, and new developments in the residential property sector
  • Provide feedback to the development team to enhance our procurement and asset management tool
  • Ensure accurate and timely data entry for customer information and account details
  • Manage multiple accounts and projects simultaneously, prioritizing tasks to meet deadlines efficiently
  • Deliver exceptional service to clients, ensuring satisfaction and fostering long-term partnerships
  • Proactively address client inquiries and resolve issues related to our services and tools

Skills, Experience & Requirements

  • Excellent communication skills: Clear and professional communication with clients, colleagues, and management via email, telephone, and virtual interactions
  • Customer service: Experience in providing exceptional service to clients, addressing inquiries, and resolving related issues promptly
  • Proficient in Excel
  • Adaptability: Flexibility to adapt to changing priorities, client requests, and industry trends
  • Data entry: Accurate and fast data entry skills to update customer information and account details
  • Organisational skills: Ability to manage multiple accounts simultaneously, keep track of deadlines, and maintain detailed customer records
  • Time management: Efficiently prioritise tasks to ensure all deadlines are met
  • Reporting: Ability to generate reports on account activities and performance metrics
  • Proactive administrative account management approach
  • Understanding stakeholder requirements, ability to analyze requirements, and become a trusted business advisor providing solutions for David Phillips customers, alongside the development team
  • Ability to build trust with customers by asking probing questions that help the customer achieve their objectives, acting in a consultative manner
  • Maintain deep expertise in procedure and product knowledge for catalogue product selection updates
  • Collaborating and teaming: Team player, actively engages and collaborates across functional boundaries
  • 2+ years’ experience in an administrative role
  • Previous experience working in the property sector preferred but not essential

Load Shedding

Applicants must be able to ensure they can maintain internet and power during office hours.

Apply for Job

    Application ends on June 29, 2024
    Job ID: 6440 Apply for Job
    Application ends on June 29, 2024

    Overview

    • Location Remote
    • Job category Remote
    • Salary $
    • Job type Full Time