Our UK-based client provides specialist back-office and compliance support to Letting Agents and Landlords, freeing them from the time-consuming demands of tenancy administration, compliance, deposits, and property management. Their mission is to help clients grow their businesses while ensuring properties are well managed, tenants are supported, and landlords have peace of mind.
They are now seeking a Property Manager to oversee the efficient management of residential and HMO (House in Multiple Occupation) properties. The role involves handling tenant relations, coordinating maintenance, ensuring compliance with UK legislation, and supporting landlords in maximising occupancy and rental income. This is an exciting opportunity for a detail-oriented property professional with strong lettings experience and a proactive mindset.
This is a remote position open to those living anywhere in South Africa.
Duties & Responsibilities
- Oversee day-to-day management of residential and HMO properties.
- Handle lettings administration, including advertising, referencing, tenancy agreements, renewals, and terminations.
- Monitor rent collection, chase arrears, and maintain accurate financial records.
- Coordinate property maintenance, inspections, and repairs with approved contractors.
- Maintain accurate digital records of all property-related documentation.
- Act as the first point of contact for tenant queries, complaints, and escalations.
- Provide regular portfolio reports to the UK-based management team.
- Assist in minimising void periods and maximising rental income.
- Ensure compliance with UK lettings legislation, HMO licensing requirements, and property safety standards.
Skills, Experience & Requirements
- Minimum 5 years’ experience in residential or HMO property management.
- Strong understanding of UK lettings compliance and tenant rights (HMO experience preferred).
- Experience in tenancy administration, rent collection, and arrears management.
- Proven ability to coordinate contractors and manage property maintenance remotely.
- Proficiency in property management software and Microsoft Office.
- Excellent verbal and written communication skills with strong attention to detail.
- Highly organised, proactive, and capable of managing multiple properties simultaneously.
- Able to work independently while providing clear and timely reporting to a UK-based team.
- Relevant qualifications in property management or real estate are desirable (ARLA Propertymark an advantage but not essential).
Load Shedding
Applicants must be able to ensure they can maintain internet and power during office hours.
