Head of Contractor Accommodation & Business Development

Our UK-based client operates within the contractor accommodation and workforce housing sector, supporting construction, utilities, and recruitment firms by sourcing, managing, and coordinating high-quality accommodation for contractor teams across the UK.

They are now looking for a Head of Contractor Accommodation & Business Development to lead growth, drive revenue, manage client relationships, and oversee the full contractor booking lifecycle from lead generation to booking optimisation and platform management.

This is a remote position open to those living anywhere in South Africa.

Duties & Responsibilities

Lead Generation & Sales

• Conduct daily LinkedIn outreach to contractors, recruitment firms, and construction/utility companies.
• Make cold and warm calls to site managers, operations managers, and workforce coordinators.
• Follow up on warm leads and previous enquiries.
• Qualify contractor accommodation needs (location, number of workers, length of stay, budget).
• Send pricing, availability, and negotiate nightly/weekly rates.
• Convert enquiries into confirmed bookings and long-term contracts.
• Maintain a live pipeline of new leads, warm prospects, and active clients.
• Upsell contract extensions and additional accommodation options.
• Build referral relationships with project managers, recruiters, and agencies.
• Monitor large projects coming into target areas and identify new high-demand locations.\

Booking & Revenue Management

• Match contractor demand with suitable available properties.
• Monitor occupancy across all contractor units and push long stays and block bookings.
• Adjust rates based on demand, length of stay, and volume.
• Reallocate workers between properties when necessary.
• Coordinate group arrivals, departures, and booking changes.
• Manage early check-outs, extensions, and avoid gaps between bookings.

Guest & Client Communication

• Provide check-in details, arrival times, parking instructions, and ongoing support.
• Handle escalated issues from guests, cleaners, or maintenance.
• Manage room moves, extensions, and early departures.
• Maintain strong long-term client relationships to ensure clients feel prioritised and supported.

Platform & System Management

• Update Airbnb, channel manager systems, and direct booking calendars.
• Block dates for contractor stays and maintenance.
• Keep all calendars accurate and up to date.
• Log enquiries, bookings, and client histories.
• Maintain CRM records and update pricing tables.
• Flag potential occupancy gaps early.

Key Results & Objectives (KPIs)

Primary Objective:

Generate, close, and retain contractor accommodation clients to increase monthly booked revenue and guide property portfolio expansion.

Monthly KPIs

Lead Generation:

• 20–30 new qualified leads per month.
• Weekly targets:
• 10–20 meaningful conversations
• 5 decision-makers engaged
• Measured by: Calls made, emails sent, LinkedIn outreach, introductions received.

Market Intelligence & Expansion:

• Identify new high-demand areas, postcode clusters, and workforce shortages.
• Provide insights that justify new property supply and expansions.
• Measured by:
• Number of areas flagged
• Demand-driven expansions
• Properties secured through data insights

Skills, Experience & Requirements

Essential (Non-Negotiable)

• 2–4+ years’ experience in B2B sales and lead generation.
• Direct experience in at least one of the following:
• Contractor accommodation
• Workforce housing
• Construction recruitment
• Corporate/relocation housing
• Proven ability in:
• Cold outreach (phone, email, LinkedIn)
• Negotiating commercial rates
• Managing long-term client relationships
• Generating leads, closing deals, and retaining clients

Strong Advantage (Preferred)

• Experience in commission-based roles.
• Existing network within construction or contractor sectors.
• Experience placing site workers or managing contractor bookings.

Backgrounds That Fit Well:

• Contractor accommodation supplier
• Workforce housing
• Construction recruitment
• Utilities or infrastructure account management
• Relocation or corporate housing sales

Load Shedding

Applicants must be able to ensure they can maintain internet and power during UK office hours.