Description
Our UK based client helps small businesses grow faster with quick payments and tailored finance solutions, keeping them ahead of the curve. They are seeking a highly organised and detail-oriented Customer Service Advisorto join our team.
The ideal candidate will be responsible for managing day-to-day administrative tasks, ensuring the smooth operation of administrative duties. This role requires proficiency in office management software, excellent communication skills, and a strong ability to multitask in a fast-paced environment.
This is a remote position open to those living anywhere in South Africa.
Duties & Responsibilities
- Perform data entry tasks accurately and efficiently.
- Extensive financial applications on various platforms.
- Maintain the company’s CRM system.
- Answer phone calls with professionalism, demonstrating excellent phone etiquette while addressing inquiries or directing calls as needed.
- Dealing with Customer Service related issues as necessary.
- Maintain an organised filing system of electronic documents.
- Support team members with administrative tasks as required, fostering a collaborative work environment.
- Support Sales agents.
Skills, Experience & Requirements
- Previous experience in an administrative role is preferred, showcasing strong organisational skills.
- Proficiency in CRM systems and Microsoft software is highly desirable.
- Demonstrated ability to perform clerical duties with attention to detail and accuracy.
- Strong computer skills with the ability to learn new software quickly.
- Excellent verbal and written communication skills are essential for effective interaction with colleagues and clients.
- A proactive approach to problem-solving with the ability to prioritise tasks effectively.
If you possess the necessary skills and experience to thrive in this role, we encourage you to apply and become a vital part of our dynamic team!
Load Shedding
Applicants must be able to ensure they can maintain internet and power during office hours
